Tibetan Bookstore
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Jörg Heimbel

Springeltwiete 9

20095 Hamburg

GERMANY

 

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order[at]tibetanbookstore.org

Info:

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Cancellation and Returning of Books

The consumer has the right of cancellation. The time period starts at the earliest the day after You received this cancellation policy. To exercise Your right of cancellation, You need to inform me of Your cancellation within 2 weeks. Your cancellation must be submitted in written form without stating any reason or by returning the books. To keep within the time limit it suffices to dispatch the cancellation or books to:


Jörg Heimbel
Springeltwiete 9
20095 Hamburg
GERMANY


Up to an order value of 40 Euro, the buyer bears the full risk and costs for returning the goods within the scope of the right of returning. At an order value above 40 Euro I bear the costs for returning the books. In this case the goods need to be send as parcel at the most cheapest rate available.
In case of an effective cancellation the mutually concluded contract will be terminated and provided services need to be returned and repaid and any enjoyed benefits are to be handed over. You are allowed to examine the books as it would have been possible in any retail shop. Explicitly I point out to You that you are obliged to compensate if You can not return the received books in total or in part or only in deteriorated condition. You can avoid the obligation for compensation by not using the books as if they were your property and refrain from doing anything that could impair the book's value. You are obliged to compensate for the books deterioration in such cases as the damage or disproportional defilement of the books. Any obligations for refunding of payments must be fulfilled by You within 30 days after dispatch of your declaration of cancellation.

 


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